Privacy policy

Privacy Policy

Last updated: September 25, 2026

SHOESBABE operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person.

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

  • Contact details: including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information: including payment card information, transaction details, form of payment, and payment confirmation.
  • Account information: including your username, password, preferences, and settings.
  • Transaction information: including products you view, add to your cart, wishlist, purchase, return, exchange, or cancel.
  • Communications: including information you provide when contacting customer support.
  • Device information: including information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information: including information about how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use our Services, communicate with us, or otherwise provide your information.
  • Automatically through the Services, including from your device when you use our products or services or visit our website, including through cookies and similar technologies.
  • From our service providers, when they collect or process information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide our Services, process payments, fulfill orders, remember your preferences, process purchases, returns and exchanges, arrange shipping, provide customer support, enable product reviews, and improve your shopping experience.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including sending promotional communications by email or text message and showing you advertisements for products or services based on your activity on our Services or other websites.

Security and Fraud Prevention

We may use personal information to authenticate accounts, provide a secure payment and shopping experience, detect and investigate potentially fraudulent, illegal, unsafe, or malicious activity, and protect our Services and users.

Communicating With You

We may use your personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.

Legal Reasons

We may use personal information to comply with applicable laws, respond to valid legal processes, investigate potential violations of our terms or policies, and protect our legal rights.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate purposes, including:

  • Shopify, payment processors, vendors, and service providers that help us operate our store.
  • Business and marketing partners that assist with advertising and promotional activities.
  • Shipping and fulfillment providers.
  • Third parties when you direct us to share information or otherwise provide consent.
  • Our affiliates or other companies within our corporate group.
  • Third parties when required by law or in connection with business transactions such as a merger, acquisition, or bankruptcy.

Relationship With Shopify

Our Services are hosted by Shopify, which provides the technology that allows us to operate our online store and process information related to your use of the Services.

Information you submit through our Services may be transmitted to and processed by Shopify and other service providers located in countries other than where you reside.

For more information about how Shopify handles personal information, please review Shopify’s applicable privacy policies.

Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a website that is not affiliated with or controlled by SHOESBABE, we recommend reviewing that website’s privacy and security policies and terms before providing personal information.

SHOESBABE is not responsible for the privacy practices, security, accuracy, or content of third-party websites.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.

Security and Retention of Your Information

We take reasonable measures to protect your personal information. However, no security measures are completely secure or impenetrable, and we cannot guarantee perfect security.

We retain personal information for as long as necessary to provide our Services, maintain accounts, process transactions, comply with legal obligations, resolve disputes, and enforce applicable agreements and policies.

Your Rights and Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including:

  • The right to access or know what personal information we hold about you.
  • The right to request deletion of your personal information.
  • The right to request correction of inaccurate information.
  • The right to request a copy or portability of certain personal information.
  • The right to opt out of certain targeted advertising or sharing activities where applicable.
  • The right to manage your communication preferences.

You may exercise applicable rights by contacting us using the contact information provided on our website.

Managing Communication Preferences

If you receive promotional emails from us, you may unsubscribe at any time by using the unsubscribe link included in the email.

Even if you opt out of promotional communications, we may still send non-promotional communications relating to your orders, account, or transactions.

Complaints

If you have concerns or complaints about how we process your personal information, please contact SHOESBABE using the contact information provided on our website.

Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred to, stored, or processed in countries outside the country where you live.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, Services, legal requirements, or other operational reasons.

When we make changes, we will update the “Last updated” date at the beginning of this Privacy Policy. We encourage you to review this page periodically for the latest information.

Contact Us

If you have questions about this Privacy Policy or how SHOESBABE handles your personal information, please contact us through the customer support contact information provided on our website.