Refund policy
Return & Refund Policy
Our return policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer a refund or exchange.
Eligibility for Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
All returned items must be in their original packaging with all included accessories. If the original packaging is unavailable, please pack the item securely in a suitable replacement box to prevent damage during transit.
Return instructions and the return address will be provided once your return request is approved.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Promotional Sale Items
Items purchased during promotional sales are eligible for returns only if they arrive damaged, defective, or incorrect.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed and a credit will automatically be applied to your credit card or original method of payment within 3–5 business days.
Late or Missing Refunds
If you haven't received a refund yet, please follow these steps:
- Check your bank account again.
- Contact your credit card company, as it may take some time before your refund is officially posted.
- Contact your bank, as there may be additional processing time before the refund is posted.
If you have completed these steps and still have not received your refund, please contact us at:
Shipping
You will be responsible for paying your own shipping costs for returning your item.
Original shipping charges are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery and provide photos of the item.
We will review the issue and work to resolve it as quickly as possible.